JP Aggarwal & Co.
Began my professional journey as a Business Delivery Manager, overseeing operations and client relations.
About me
Professional Profile
Hi, I'm Smritika - a PMP Certified Program Manager driving digital transformation and operational excellence
With nearly 11 years of experience, I specialize in program management, digital transformation, and process optimization. I'm passionate about delivering scalable solutions and fostering cross-functional collaboration to achieve excellence in dynamic, growth-oriented organizations.
By leveraging Agile methodologies, Six Sigma principles, and AI-driven strategies, I have consistently optimized workflows to deliver high-impact results. My expertise spans Healthcare IT, E-commerce, and Financial Services, where I've successfully led complex projects from conception to completion.
Program Management
Leading complex projects to successful completion using PMP methodologies.
Digital Transformation
Driving innovation and process change across organizations.
Data Analytics
Turning valuable insights into actionable business strategies.
Process Optimization
Improving efficiency through Lean Six Sigma principles.
Accenture India Ltd
Advanced to a senior role at Accenture, focusing on business program support, risk mitigation, and data-driven reporting.
Practo India Ltd
Joined Practo as a Business Strategist, leading high-profile corporate health programs and digital product launches
HCL Healthcare Ltd
Elevated to Program Manager & Digital Operations at HCL Healthcare, steering GTM strategies and PMO practices.
"Transforming business strategy into operational success through meticulous planning, cross-functional collaboration, and data-driven decision making."
PMP Certified
Global Projects
Healthcare IT
Innovation
Projects Highlights
A selection of key projects and initiatives that demonstrate a track record of delivering impactful results across various domains.
Health App Launch & GTM Strategy
Spearheaded the successful launch and adoption of HCL Healthcare's flagship digital health application, enhancing user wellness engagement.
HCL Healthcare
Role: Program Manager
Explore Project
Annual Health Checkup Program
Led the development and implementation of an annual health checkup program aimed at enhancing employee health engagement and satisfaction.
Practo
Role: Business Strategist
Explore Project
Scale & Elevate Telemedicine Platform
Enhanced operational efficiency, improved service delivery, and increased user satisfaction on the Telemedicine platform.
Practo
Role: Program Manager
Explore Project
International Product Launch
Managed an international launch, overseeing marketing, operations & resource allocation to achieve 30% customer acquisition.
Program Management
Role: Program Manager
Explore Project
Knowledge Base Automation
Improved customer service efficiency through knowledge base automation by leading the initiative and collaborating with engineers.
Accenture
Role: Senior Associate
Explore Project
Cloud Computing in Healthcare Study
An academic project to identify challenges & best practices for integrating cloud computing into healthcare research projects.
NMIMS
Academic Project
Explore Project
Certifications
A curated collection of specialized skills and methodologies leveraged to drive project success, enhance efficiency, and deliver exceptional value.
Project Management Professional (PMP)®
A globally recognized certification validating expertise in leading complex projects and teams, ensuring alignment with strategic objectives.
Agile & SCRUM Proficiency
Demonstrated mastery of Agile principles and SCRUM practices to foster collaboration, enhance productivity, and accelerate time-to-market.
Lean Six Sigma Principles
Skilled in leveraging Lean Six Sigma for continuous process improvement, identifying inefficiencies, and driving operational excellence.
Generative AI & Prompt Engineering
Competency in utilizing Generative AI insights to enhance project management, develop innovative solutions, and support data-driven decisions.